At Gulf Bazar, we aim to provide quality products and a reliable shopping experience. This policy explains the general conditions for returns, exchanges and refunds for purchases made through our website.
Return Eligibility
Customers may request a return when the product meets the applicable return conditions.
- The product must be unused and in its original condition.
- The product should be returned with its original packaging where applicable.
- Products must not show signs of misuse, damage or alteration.
- Proof of purchase or order information may be required.
Damaged or Incorrect Products
If you receive an item that is damaged, defective or different from the product you ordered, please contact our customer support team as soon as possible.
Please provide your order number and clear photographs of the product and packaging when reporting a damaged or incorrect item. This helps us review your request quickly.
Non-Returnable Products
Certain products may not be eligible for return because of hygiene, health, safety or other product-specific considerations.
- Personal care and hygiene products that have been opened or used.
- Products that cannot be returned for hygiene or safety reasons.
- Used, damaged or altered products.
- Products returned without their original packaging where packaging is required.
Refunds
Once a returned product has been received and inspected, Gulf Bazar will determine whether the return meets the applicable conditions.
If a refund is approved, the refund will be processed using the applicable payment method or another agreed method.
Cash on Delivery Orders
For Cash on Delivery orders, refund arrangements may require additional information from the customer. Our support team will communicate the available refund method after reviewing the request.
Exchange
Product exchanges may be available in certain situations, subject to product availability and return eligibility.
Customers should contact Gulf Bazar customer support before sending a product back for exchange.
Return Shipping
Return delivery charges may depend on the reason for the return. Where the return is due to an incorrect, damaged or defective product supplied by Gulf Bazar, the return arrangements will be reviewed by our team.
Order Cancellation
If you need to cancel an order, please contact us as soon as possible. Cancellation requests are subject to the order status and whether the order has already been processed or dispatched.
How to Request a Return
To request a return or report an issue with an order, contact Gulf Bazar customer support with the following information:
- Your name
- Order number
- Product name
- Reason for the return
- Photos of the product where applicable
Contact Us
If you have questions about returns, refunds or exchanges, please contact Gulf Bazar customer support.
Email: gulfbazar412@gmail.com
Phone: 0528960252